They pre-form opinions without hearing all the information, and react out of a preferred feeling. It has been said that small thoughts fit easily into a closed mind, but it requires an open mind to hold big thoughts.
The refusal to hear the other person’s opinion or ideas can indicate a closed mind …which is what we see from woke-social-justice warriors who want to control social narratives.
Emotional-minded people are always small thinkers. The use of the reasoning-mind rather than the emotional-mind helps us hear other opinions and see the full picture.
The problem with emotions is they can be sincere, but also sincerely wrong.
To rely solely on your feelings is to put yourself and others at risk. The Golden Rule to remember is this; our emotions can lie to us.